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15% Off Your First Bundle Pack Subscription Order!
15% Off Your First Bundle Pack Subscription Order!
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Shipping Information

Dispatch Times

We are committed to dispatching all orders within 48 hours. In the rare event that additional time is needed, we will notify you in advance. While we collaborate with a diverse range of roasters—which may occasionally result in slight delays—our priority is to keep you informed and ensure timely delivery.

Delivery Estimates

  • Metro Areas: Estimated delivery within 1–3 business days after dispatch.
  • Regional Areas: Estimated delivery within 3–7 business days after dispatch.

Please note: Delivery times are calculated from the date of dispatch and are quoted in business days. These timeframes are estimates provided by our courier partners; postal delays beyond our control may occur once your goods have been dispatched.

One-Off Purchase Shipping

  • Standard Shipping Fee: $12
  • Free Shipping: Orders over $85 qualify for free standard shipping.

Shipping Policy for Our Coffee Subscriptions

We offer two distinct subscription plans to suit your preferences. Please review the shipping details for each option:

1. Multi-Roaster Subscription

  • What You Get:
    A curated selection of coffees from multiple roasters delivered directly to your door.

  • Shipping Fee:
    Enjoy free shipping on every order.

  • Delivery Schedule:
    Your curated selection is shipped on a regular schedule (e.g., monthly), with tracking information provided upon dispatch.

2. Single Roaster (Favourite Coffee) Subscription

  • What You Get:
    Enjoy your favourite coffee from one roaster, delivered consistently with each subscription cycle.

  • Shipping Fee:
    A flat shipping fee of $5 per delivery applies to this subscription.

  • Delivery Schedule:
    Your selected coffee is shipped on a regular schedule (e.g., monthly), and you will receive tracking details once your order has been dispatched.

General Shipping Information

  • Order Processing:
    Orders are processed within 48 hours of subscription renewal. You will be notified as soon as your package is shipped.

  • Delivery Times:

    • Metro Areas: Estimated delivery within 1–3 business days after dispatch.
    • Regional Areas: Estimated delivery within 3–7 business days after dispatch.

  • Customer Support:
    Should you have any questions or require assistance with your order, please contact our customer support team at support@altdrop.com.au.